Winery Terms & Conditions
Terms & Conditions for Winery Tours
When booking a tour with us at Your Event Angels, Clients must agree with these terms and conditions for which we provide our service to you. Thank you for understanding.
Whats included:
- Driver and Bus for 6 hours, up to 11 people
- Bottled Water Supplied
- One Snack Pack per person
- Visit up to 3 Wineries
- Pick Up and Drop off to home or Accommodation in the Ballarat Area or Ballarat Station
- Can pick up from Melbourne/Geelong for a extra charge.
- These Tours need a minimum of 4 people to run.
Cancellation Policy
Full refund available up to 7 days before the booked tour date.
50% refundable if client cancels, is available latest 3 days before the tour date.
No refund within 48 hours of your booked tour (tour times start 10.30am).
Extra Info:
- Your Event Angels winery tours have the right to cancel any tours due to extreme weather warnings. refunds will be issued or dates moved to suit with discussion.
- With tour pricing quoted please be aware this price is only accurate for amount of people quoted. If you increase or decrease group size, we will requote the tour price.
- We reserve the right to end the tour at any time if groups are over intoxicated or we deem patrons to breach RSA at venues.
Cleaning/Damage Fees:
- If any of our vehicles/property or charters are left in an excessively dirty state or there is any illness on board.
- The organiser or organisation will be charge a minimum of $220 for deep cleaning.
- Any damage caused by guests will also be charged as per quote to fix.
Available payments methods & processing fees:
- Mastercard & Visa: $2.50 processing Fee
- Bank Transfer/EFT – 0% – Preferred
Contact Your Event Angels
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